POLICIES & PROCEDURES

Policies & Procedures

PROTOCOLS & PROCEDURES

PATIENT CARE PROTOCOLS

ACTIVATION OF HEMS EVACUATION RESPONSE

TRANSPORT OF HIGH RISK PATIENT

PATIENT CARE DOCUMENTATION

CONTRACTOR QHSE MANAGEMENT

QUALITY & SAFETY REPORTING

QHSE POLICY STATEMENT PMP101

Quality, Health, Safety and Environment Policy

Saudi EMS staff and management are committed to our Quality, Health, Safety and Environment (QHSE) Management System and maintaining a healthy and safe workplace, with minimal impact of our operations on the environment.

To fulfill our commitment Saudi EMS (SEMS) will:

  • Meet and exceed customer and stakeholder expectations by designing and delivering the Middle East's best pre hospital care delivery;
  • Develop, monitor and report against critical Quality, Health, Safety and Environmental objectives and targets;
  • Continually improve the QHSE Management System and the effectiveness and efficiency of our service delivery as a key component of our Excellence journey;
  • Ensure that all relevant medical standards, applicable legislation and other key requirements are captured and implemented within our service delivery;
  • Ensure that all components of the QHSE Management System are documented, communicated, implemented, reviewed and maintained;
  • Prevent pollution, conserve natural resources and minimize the effects of our operations on the environment;
  • Provide safe and healthy working conditions to prevent injury and ill health to our employees, customers and society as a whole; Eliminate hazards and reduce OH&S risks;
  • Ensure the consultation and participation of employees in Occupational Health and Safety matters; and
  • Ensure our QHSE Management System is appropriately scaled and resourced to match the needs of our operations.